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Hi All,
Can you help us understand why the reason code field is not enabled on sales order header for Thailand entity. We have checked for other legal entities and the same is enabled. Are we missing any setup?
Hi Binit,
Are you referring to the reason code for a return or the credit note? For those two there are parameters for a requirement on the form Accounts Receivable parameters (tab general).
Can you please clarify, Are you talking about Sales Order header delivery reason code?
Hi Andre,
There is a reason code field available on the sales order header. Please find below screenshot. This field is enabled for FRRT but is not enabled for THMF.
Hi Junaid,
The field is available on the sales order header - general tab.
Hi CA Binit,
This is related to the Thailand localization. There is a field on the same fast tab called 'Note format'. If this field is set to another value then 'None', then you can edit the reason code.
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