Inventory Balance in Item Stock Inquiry

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Posted on by Community Member Microsoft Employee

Hello:

A GP 2016 client is running into an issue where the quantity displayed within the "Balance" field of Item Stock Inquiry is not matching "Total Stock" in the Item Stock Inquiry window.

This discrepancy appears when the Unit of Measure is changed from the default, by the end user, in the drop-down list of the "Display Units of Measure" field.

The client has run Inventory Reconcile but to no effect.

I did suggest running Check Links on the Inventory module as the next step, but what other steps can be taken?

Thank you!

John Ellis

The Dynamics Bulldog

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