web
You’re offline. This is a read only version of the page.
close
Skip to main content

Announcements

No record found.

News and Announcements icon
Community site session details

Community site session details

Session Id :
Customer experience | Sales, Customer Insights,...
Answered

Dynamics 365 Sales Professional Licensing - Customization

(0) ShareShare
ReportReport
Posted on by 35

Hi

I found a licensing comparison table between D365 Sales Professional & Enterprise in this Dynamics 365 Licensing guide (December 2021): 

In that table I found the following limitation for customizations for forms and views:

Licensing-Table-Forms-_2600_-Views.png

Does it mean:

I can create only two custom views and two custom forms for the 'entire app acros all entities (Account, Opportunity, Contact...)'

or

I can create only two custom views OR custom forms for the 'entire app acros all entities (Account, Opportunity, Contact...)'

or 

I can create two custom views and two custom forms 'per entity' 

or

I can create only two custom views and forms 'per entity'

And what if I don't create a new form but customize the default Sales Professional form? Does that count as an 'custom form'?

Default-Form.png

I looked in the suggested Appendix D for guidance but could not find anything on that:

Appendix-D.png

I have the same question (0)
  • Verified answer
    Community Member Profile Picture
    on at

    Hi Emanuel, 

    You can create two custom views and two custom forms 'per entity' .

    For "And what if I don't create a new form but customize the default Sales Professional form? Does that count as an 'custom form'?", i'm not sure about it.

    Maybe you can contact Salesperson for more correct details:

    pastedimage1641374758909v1.png

    Sales Pricing | Microsoft Dynamics 365

  • Emanuel van der Aalst Profile Picture
    35 on at

    Hi Leah Ju,

    Thank you. That is perfect. And if I can create two custom forms per entity, it does not matter that much if a customisation of a default form would count or not. And I'm curious...I seriously tried to find that information but could not find it. Is there another resources than the Licensing Guide?

Under review

Thank you for your reply! To ensure a great experience for everyone, your content is awaiting approval by our Community Managers. Please check back later.

Helpful resources

Quick Links

Introducing the 2026 Season 1 community Super Users

Congratulations to our 2026 Super Stars!

Congratulations to our 2025 Community Spotlights

Thanks to all of our 2025 Community Spotlight stars!

Leaderboard > Customer experience | Sales, Customer Insights, CRM

#1
ManoVerse Profile Picture

ManoVerse 180 Super User 2026 Season 1

#2
11manish Profile Picture

11manish 123

#3
CU11031447-0 Profile Picture

CU11031447-0 100

Last 30 days Overall leaderboard

Product updates

Dynamics 365 release plans