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Dynamics 365 Community / Forums / Microsoft Dynamics CRM (Archived) / Drag & Drop File U...
Microsoft Dynamics CRM (Archived)

Drag & Drop File Upload problem with .MSG files

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Posted on by yleclerc 1,549

I have tried several solutions out there to enable Drag & Drop files in CRM.

Most of them work really well with most file types.

But for some reason, .msg files seem to be problematic. With some solutions, an error gets thrown when we drag & drop a .msg file. With some solutions, the .msg files gets converted to a .txt file.

Here are the ones we tried:

https://archive.codeplex.com/?p=dndfileupload

https://ansrikanth.com/2017/01/24/dragdrop-files-into-crm-to-create-attachments/#comment-745

https://www.mscrm-addons.com/Products/ActivityTools

Any ideas why this specific file type would not be supported?

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I have the same question (0)
  • Suggested answer
    Kokulan Profile Picture
    Kokulan 18,054 on at

    Most likely the .msg file type or Mime type is not supported by the tools. Check the web resource and related JavaScript in the tool. See if you can edit. If you can you should be able to add the file type and or Mime type to get it working for .msg.

    Hope this helps

  • yleclerc Profile Picture
    yleclerc 1,549 on at

    Thank you @Kokulan Eswaranathan!

    But I did look and edit the code for supported file types, and it did not help.

    The fact that this specific file type is problematic with all available solutions out there makes me think there is something special about those. Otherwise it would work right of the bat.

    Anyone has successfully implemented a solution where they can drag and drop MSG files without a problem?

  • Suggested answer
    Kokulan Profile Picture
    Kokulan 18,054 on at

    You may have to add the .msg mime type to be allowed on IIS.

  • yleclerc Profile Picture
    yleclerc 1,549 on at

    Thanks again Kokulan. I added .msg and .oft mime types on IIS, but no luck. Same problem still.

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