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Invoice number not assigned to Shipper

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The situation I am encountering is that SL is pushing the shipper through to the final step, Print Invoice, but is not assigning an Invoice Number. The only way to get it to assign the invoice number at that point is to manually print the invoice from the shipper screen.. twice. Printing it once does not get it to assign an invoice number but the second time does. After that, the shipper remains at the 'Print Invoice' step. This only happens perhaps every couple of weeks or so, usually on orders that were converted from quotes.

Any thoughts about what could cause something like that and/or how to resolve it once it does?

Any thoughts and/or insights would be appreciated.

Dan

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