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Error when exporting only 1500 records to excel from Dynamics 365 customer engagement. Is there a limit or something?

Posted on by 360

When I try to export products out of dynamics it doesn't work. Throws an error.

Failed to Generate Excel

An error occurred when Dynamics 365 tried to generate the Excel file. If this problem persists, contact your system administrator.


I thought the limit is 10k rows, i can use the same view to export 50 records or 100 or 200 just not the whole 1500. Any ideas? (Other than the view having the same fields because it doesn't).

  • Community Member Profile Picture
    Community Member Microsoft Employee on at
    RE: Error when exporting only 1500 records to excel from Dynamics 365 customer engagement. Is there a limit or something?

    Hi Saif,

    Refer the link:

    crmtipoftheday.com/.../when-export-to-excel-fails-for-no-reason

    Hope it helps

    Thanks,

  • Community Member Profile Picture
    Community Member Microsoft Employee on at
    RE: Error when exporting only 1500 records to excel from Dynamics 365 customer engagement. Is there a limit or something?

    Hi,

    How big are your export excel files?

    If you end up with an excel file bigger than 10MB you won't be able to export it : community.dynamics.com/.../224607

  • Community Member Profile Picture
    Community Member Microsoft Employee on at
    RE: Error when exporting only 1500 records to excel from Dynamics 365 customer engagement. Is there a limit or something?

    Hi,

    You could refer to the following article.

    blog.fullscope.com/increasing-microsoft-excel-export-limit-for-microsoft-dynamics-crm-online

    I hope this will work for you.

    Best Regards,

    Judy

  • Verified answer
    Nithya Gopinath Profile Picture
    Nithya Gopinath 17,074 on at
    RE: Error when exporting only 1500 records to excel from Dynamics 365 customer engagement. Is there a limit or something?

    Hi Saif,

    Make sure that you don't have two fields with the same display name in the entity.

    community.dynamics.com/.../crm-2016-failed-to-generate-excel

    Hope this helps.

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