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Dynamics 365 Community / Forums / Supply chain | Supply Chain Management, Commerce / Exchange or return pay...
Supply chain | Supply Chain Management, Commerce
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Exchange or return payment methods not enabled

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Posted on by AR-08051333-0 8
I am getting below error while doing the return order in D365 POS. Can someone please help me to resolve this error. 
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  • Shafeeque P. Profile Picture
    Shafeeque P. 6,533 Moderator on at
    1. Have you enabled channel refund policy(Retail and Commerce >> Channel setup >> Returns >> Channel return policy) ? Check if the payment methods are properly mapped. 
     
    2. Have you done any applied any extension on the POS or CSU ? Looks like the error message is not standard.
     
    1. Retail and Commerce
    2. Channel setup
    3. Returns
    4. Channel return policy
    1. Retail and Commerce
    2. Channel setup
    3. Returns
    4. Channel return policy

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