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Customer Insights - Journeys forum

Unable to save new event (Event Management)

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Hello. I have admin access on D365 marketing module and am trying to create and save a new event record.

I get an error as: "Business process error: you must have at least one event management configuration record."

Tried deactivating the main event Management process from settings, still the error persists.

I can create all other entities except for event.

How can I solve / remove this error?

Thanks!

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Event Planning and Management

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megcda 2,192 on at

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Hi Priya,

Are you on the December update release? I cannot replicate on that release.

Thanks,

Megan

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megcda 2,192 on at

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Hi Priya,

I consulted with our Events PM owner and he let me know that this indicates some issue with configuration on your system. This will need to be investigated to get a fix, so please open a service request to resolve this issue.

Thanks,

Megan

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