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We are wanting to deploy Dynamics for our charity, initially for events management accessed by employees and volunteer organisers but with a view to using the platform foundations to add other functionality (volunteer management and engagement, CRM, basic case management, fundraising, etc.) in due course. There seems to be a choice between using Fundraising and Engagement (i.e. Sales) as our foundation or Marketing with other modules such as Customer Service.
Would Fundraising and Engagement be the best place to start to minimise module licence costs, or can that only be determined from our detailed requirements?
We are wanting to deploy Dynamics for our charity, initially for events management accessed by employees and volunteer organisers but with a view to using the platform foundations to add other functionality (volunteer management and engagement, CRM, basic case management, fundraising, etc.) in due course. There seems to be a choice between using Fundraising and Engagement (i.e. Sales) as our foundation or Marketing with other modules such as Customer Service.
Would Fundraising and Engagement be the best place to start to minimise module licence costs, or can that only be determined from our detailed requirements?
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