Resetting ribbon on order form

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Posted on by zmk

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Good Morning,

The sales order entity have a custom ribbon due to the installation of dynamics connecter solution. Lately, I have removed the solution due to customer request but the ribbon did not reset to its original state.The "Submit Order" button is still there and "Create Invoice" & "Fulfill Order" buttons are not there.

How can I fix this ?

Best Regards,

Thanks A lot:)

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Answers (1)

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Rameshwari 25 on at

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RE: Resetting ribbon on order form

Hi,

This is because of SOPIntegration Enabled on Organization entity. You will need to write a custom code to reset the organization settings.

Please follow the steps in my blog to rectify this issue.

https://dynamicsfunda.blogspot.com/2018/08/dynamics-365-uninstall-cds-solution.html

Hope it helps!

Regards,

Rameshwari
zmk 790 on at

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RE: Resetting ribbon on order form

Francesco ,

there is a display rule that check the organizationBase table and accordingly it shows / hides the button.

The fields "IsSOPIntegrationEnabled" was it set to True and I updated to False the reset the IIS and the buttons were there again.

I do not know why uninstalling the Dynamics Connector solution keeps this dirty data. What I did was on the testing server is unsupported,is there any supported way to do this?
Community Member Microsoft Employee on at

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RE: Resetting ribbon on order form

Hi zmk,

this RibbonDiff is standard, so the problem is not here.

I need to do a trial, stay tuned.

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Thank You & Best Regards

Francesco Picchi

Microsoft Dynamics CRM Consultant, Bologna+Milano, ITALY

Independent Contractor

http://www.francescopicchi.com
zmk 790 on at

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RE: Resetting ribbon on order form

Hi Francesco,

Thanks for your reply .

Below is the tag data but nothing related to the buttons :

<RibbonDiffXml>

<CustomActions />

<Templates>

<RibbonTemplates Id="Mscrm.Templates"></RibbonTemplates>

</Templates>

<CommandDefinitions />

<RuleDefinitions>

<TabDisplayRules />

<DisplayRules />

<EnableRules />

</RuleDefinitions>

<LocLabels />

</RibbonDiffXml>

What do you advise
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ARIFNIIT 1,391 on at

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RE: Resetting ribbon on order form

Other option if you are not comfortable in customization Xml. you can use ribbon work bench to remove button and unhide button.

refer below article

https://ribbonworkbench.uservoice.com/knowledgebase/articles/71374-1-getting-started-with-the-ribbon-workbench

https://www.develop1.net/public/rwb/ribbonworkbench.aspx

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Community Member Microsoft Employee on at

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RE: Resetting ribbon on order form

Hi zmk,

proceed as follows, as first step:

1) create a new solution

2) add order entity (metadata only)

3) export solution (an take it as backup)

4) unzip it

5) open customization.xml file

6) search for ribbondiffxml

7) if ribbondiffxml tag content contains something related to your button, delete it and save

8) re-zip solution

9) upload solution

10) you are done!

If ribbondiffxml doesnt contains anything let me know.

If you found the answer helpful, please mark as Verified

Join my network on LinkedIn Follow me on Twitter

Thank You & Best Regards

Francesco Picchi

Microsoft Dynamics CRM Consultant, Bologna+Milano, ITALY

Independent Contractor

http://www.francescopicchi.com