Not able to send email from the Purchase order

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Posted on by Samer Baskhayroun

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When i log in to Purchase order screen and press E-Mail

I got the follwing error message

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Nitin Verma 21,698 Moderator on at

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RE: Not able to send email from the Purchase order

Hi Samer,

First check the SMTP setup if its correctly defined, and then please check if you have any Vendor email scenario correctly defined.

Thanks.

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Samer Baskhayroun 559 on at

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RE: Not able to send email from the Purchase order

it is not SMTP related

we are try to use the Outlook

the SMTP is not setup but other user able to send email

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Nitin Verma 21,698 Moderator on at

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RE: Not able to send email from the Purchase order

Ok, In that case please try to repair your Dynamics NAV setup with Outlook integration option, may be outlook integration option is not selected when you had install NAV.

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Samer Baskhayroun 559 on at

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RE: Not able to send email from the Purchase order

can you give me more details about Dynamics NAV setup with Outlook integration option

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YUN ZHU 94,070 Super User 2025 Season 2 on at

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RE: Not able to send email from the Purchase order

Hi, I didn't find this button in my NAV2015 W1 version. Is this a custom function? Or Localization feature?

PS: Setting Up the Office Add-Ins for Outlook Integration with Dynamics NAV

https://docs.microsoft.com/en-us/dynamics-nav/setting-up-office-add-ins-outlook-inbox

Hope this will help.

Thanks.

ZHU

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Nitin Verma 21,698 Moderator on at

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RE: Not able to send email from the Purchase order

Hi,

Please run the NAV setup again choose Add/Remove component button and then choose the option as per below.

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Community Member on at

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RE: Not able to send email from the Purchase order

Samer,

I have to agree with Yun that I cannot find that icon on my page. I normally setup SMTP and have setup the Outlook integration but has this been working and now broken or never worked?

Also, have you connected with your Partner to ask for help?

Thanks,

Steve

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