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Service | Customer Service, Contact Center, Fie...
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Creating case from customer form submission

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Hello,

I have a project that I'm working on and could use some help 

Basic idea is to create case with data that customer submit trough form on my website. I did some research and found that i can use clickDimension on workflow. Butt this assignment is for my class and i need to do some coding. So my question would be where can i start or better what solution can i do with my code. Should i parse form submission to JSON and then pass it to CRM or just use CRM API and connect it with form. My coding knowledge is little limited so don't be hard on me if my first two solutions sounded stupid

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