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Microsoft Dynamics GP (Archived)

A/R Statements

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How do you email statements in GP version 10.0?  I have it checked in the email options but they did not email.  All statements printed.

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  • Suggested answer
    Heather Roggeveen Profile Picture
    9,150 on at

    In GP V 10, you must have Adobe PDF Writer installed for emailing statements to work.

    Do you have that installed on the machine?

  • Community Member Profile Picture
    on at

    I do not have it installed.  Are there procedures somewhere online to email statements if I do decide to installed it?

  • Verified answer
    Heather Roggeveen Profile Picture
    9,150 on at

    OK so once it is installed.

    Then on the Customer Card, under the options button, at the bottom right of the screen is a check box to send Email Statements with email addresses.  These need to be in place first.

    Then in your Print Statement window, there is an Email Options button.  In there you mark what you want to happen.

    Once all that is in, hit print and it should just work.

    Assumpution - Email and Adobe PDF Writer is installed on the same computer as GP.

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