CRM On Premise 2013 email Sending Failed

(0) Share

Report

Posted on by Varsha Naithani

225

Hi ,

I want to send Email through my MS Dynamics CRM On Premise account 2013 .I have Created A Email Server Profile(Exchange Server) for this and created a mailbox And configured that mailbox with the Email server Profile .But it is throwing the following error "The sender's mailbox is disabled. This email will be sent automatically after the sender's mailbox is enabled for outgoing email processing. Click OK to continue" while sending Mails.

What can be the reasons for this. what else can I do to achieve what I want . Any help will be appreciated.

*This post is locked for comments

I have the same question (0)

All responses (7)

Answers (0)

Suggested answer

Drew Poggemann 4 on at

Like (0)

Report

You need to go into the user mailbox settings and do the following steps:

1. Approve user

2. Test and Enable Mailbox

The test needs to be successful first and then you will be able to send emails. You will see if it is successful in the tests on the bottom of the user's mailbox view.

Hope this helps!

Thanks,

Was this reply helpful? Yes No
Varsha Naithani 225 on at

Like (0)

Report

i have already tried it,but its not working at all.can u tell me something else.

Was this reply helpful? Yes No
Drew Poggemann 4 on at

Like (0)

Report

Did the test and enable fail or stuck in process? Any other users working or is none working?

Was this reply helpful? Yes No
Suggested answer

Vighnesh 1,942 on at

Like (0)

Report

Hello Varsha,

Once you have the Email server profile you need to approve email for all the users, then go to mailboxes setting select all the mail boxes and click on Test & Enable.

After sometime you should be able to see the incoming & outgoing fields as success, if not you can open the error record and look for alerts for detailed information.

Please mark as answered if this step solved your issue.

Thanks.

Was this reply helpful? Yes No
Varsha Naithani 225 on at

Like (0)

Report

none of the users are working.Every single user shows failure while sending mails.

Was this reply helpful? Yes No
Suggested answer

Community Member on at

Like (0)

Report

walkthrough the link it might help

www.powerobjects.com/.../dynamics-crm-email-router-troubleshooting-101-outgoing-emails

Was this reply helpful? Yes No
Community Member on at

Like (0)

Report

In Email Configuration settings set Process Email Using field to EMail Router

Was this reply helpful? Yes No