Announcements
No record found.
Hello,
Is someone using Dynamics 365 for Customer Insights from Azure?
I'm interested in the features it offers but when testing it, the predictive scoring isn't working at all... Also contains a lot of small bugs...
Is it shutdown?
Thank you
Hi RA,
Not sure that I understand the question. What specifically are you asking is shutdown?
Thanks.
Does the MS team still takes care of fixing the bugs? I've the feeling that there isn't a lot of "news" about this product..
Danny, is Customer Insights still available for use? I ant seem to find it. I really like what it offers.
As far as I know, the product - which was in preview - is dead -> https://docs.microsoft.com/en-us/dynamics365/customer-engagement/customer-insights/preview-retire
My guess is that something similar will be available soon.
Predictive scoring is now available in Dynamics 365 for Marketing as Lead Scoring and the new AI Dynamics offerings also have predictive scoring, so you might want to check those out. As far as I understand it, CI as a stand-alone product isn't available any longer.
Under review
Thank you for your reply! To ensure a great experience for everyone, your content is awaiting approval by our Community Managers. Please check back later.
Congratulations to a top community star!
In our never-ending quest to help the Dynamics 365 Community members get answers faster …
Welcome to the next edition of the Community Platform Update. This is a status …
Stay up to date on forum activity by subscribing.
