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Dynamics 365 Community / Forums / Microsoft Dynamics CRM (Archived) / Get Label StateCode in...
Microsoft Dynamics CRM (Archived)

Get Label StateCode in StatusCode in Case (Incident)

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Posted on by Ricardo Rodrigues d... 694

Hello everyone,

Asp.x have a page where I am displaying a gridview with data from the Case (Incident) created.

The Status Reason field in the select returns the Value example 100000000 and need to return the label such as "Complete".

Can anybody help me?

Thank you

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  • Verified answer
    Felippe Profile Picture
    Felippe 796 on at

    Hi Ricardo,

    If u are using the SDK to retrieve the Entity class, this code will retrieve the label of the desired OptionSet

    Example:

    incidentEntity.FormattedValues["statuscode"].ToString();

    If you are querying directly on the Views of CRM Organization, the view: "StatusMap" contains the value that you wants:

    string_5F00_map_5F00_2.png


    The column"AttributeValue"  corresponds to the OptionSet value(int).
    The column "Value" corresponds to the OpstionSet label value(varchar)
    The column "ObjectTypeCode" identify the EntityTypeCode. You can see the values of all entities in your CRM version here:
    https://msdn.microsoft.com/en-us/library/gg328086(v=crm.6).aspx

    Best Regards,
    Felippe Mendonça dos Santos


    If this helps, please Like and mark as "Suggested Answer"

  • Ricardo Rodrigues dos Santos Profile Picture
    Ricardo Rodrigues d... 694 on at

    Fellipe,

    Thanks for answering me.

    I am using a query that the loading of the page we fill in gridview,
    In this case I would have to do a join with the sitemap table?

    Below the query that I'm using, could auxliar me better please confess I do not quite understand.

    select customerid, customeridname , ticketnumber, new_equipamentoid, contactresponsible,title, statuscode, createdon from Incident" 

    Thank you for attention

  • Verified answer
    Felippe Profile Picture
    Felippe 796 on at

    Yes Ricardo,

    You can make a "inner join" between incident and stringmap to return exaclty the information that you need.
    As follows:

    str_5F00_mp3.png

    Best Regards,
    Felippe Mendonça dos Santos


    If this helps, please "Like" and mark as "Suggested Answer"

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