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Dynamics 365 Community / Forums / Microsoft Dynamics 365 | Integration, Dataverse... / Duplicate Account Name...
Microsoft Dynamics 365 | Integration, Dataverse...
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Duplicate Account Name - CRM

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Posted on by RB-12121806-0
I have an end user whose name appears twice in our CRM, Kellie Connery. If I pick the first one seven clients come up and if I choose the second, two come up. Can they be combined into one? I am requesting some guidance on this before I delete/deactivate one of those accounts.
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Dynamics 365 general
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  • Vahid Ghafarpour Profile Picture
    Vahid Ghafarpour 12,090 Super User 2025 Season 2 on at
    I'd merge them

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