Wave 2 release Unable to Save filters as new view in Queues view

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Posted on by Joolsjmd

I am trying to create a new view using the Column Editor, then Save filters as new view via the Create View icon in Queues. It works as expected in Cases View but when I try to do the same in Queues view I get the following error An error has occurred. {1}{0} .

Is anyone else experiencing this today?

Jools

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Community Member Microsoft Employee on at

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RE: Wave 2 release Unable to Save filters as new view in Queues view

Hi Joolsjmd,

I can reproduce your error in wave 2, but it is in the view of Queue Item not Queue(Though the label in sitemap is Queue, but actual entity is queue item).

This may be a bug that comes with the update, you need open the ticket with Microsoft and ask for support:

https://admin.powerplatform.microsoft.com/support

And you can click 'Create view' button to open Advanced Find dialog to create a new view with same condition what you need.