web
You’re offline. This is a read only version of the page.
close
Skip to main content

Announcements

News and Announcements icon
Community site session details

Community site session details

Session Id :
Microsoft Dynamics 365 | Integration, Dataverse...
Suggested Answer

Error when trying to add New Transaction under Manage Gift

(0) ShareShare
ReportReport
Posted on by 47

Hi all,

Complete new Environment and fresh installs of all solutions and I still get this.

Maddening,

Any ideas?

Thanks!

TypeError: Cannot read properties of undefined (reading '0')
at Object.msnfp.loadConfiguration (lschub.crm.dynamics.com/.../msnfp_transaction_form.js:530:51)
at Object.msnfp.Transaction.OnLoad (lschub.crm.dynamics.com/.../msnfp_transaction_form.js:114:15)
at y._executeFunctionInternal (lschub.crm.dynamics.com/.../app.js
at y.execute (lschub.crm.dynamics.com/.../app.js
at lschub.crm.dynamics.com/.../app.js
at i (lschub.crm.dynamics.com/.../app.js
at ee._executeIndividualEvent (lschub.crm.dynamics.com/.../app.js
at ee._executeEventHandler (lschub.crm.dynamics.com/.../app.js
at Object.execute (lschub.crm.dynamics.com/.../app.js
at N._executeSyncAction (lschub.crm.dynamics.com/.../app.js

Error Details:
Event Name: onload
Function Name: msnfp.Transaction.OnLoad
Web Resource Name: msnfp_/scripts/msnfp_transaction_form.js
Solution Name: FundraisingandEngagement
Publisher Name: microsofttechforsocialimpact

I have the same question (0)
  • Nonprofit Industry Forum Profile Picture
    Microsoft Employee on at

    Hi Jack,

    Please visit this link: https://docs.microsoft.com/en-us/dynamics365/industry/nonprofit/fundraising-engagement-deploy to deploy the F&E app and azure components in a proper way. You will find detailed and step by step information to configure the F&E app.

    After setup the azure component there is section for post deployment task " https://docs.microsoft.com/en-us/dynamics365/industry/nonprofit/fundraising-engagement-deploy#post-deployment-tasks-dynamics-365 ", Do not forget to create the configuration record in F&E.

  • Suggested answer
    OneEyedJack Profile Picture
    47 on at

    MS Support contact me and resolved.  

    The 'FUNDRAISING:TRANSACTION' form had default scripts that needed to be removed.  

  • haley365 Profile Picture
    5 on at

    I have this same error. Where did you go to get Microsoft support? When I put a ticket in at the admin center they said they can't help. If I go to Power Apps portal to put in a ticket it says I don't have permission. I am Global admin...

  • Marx2020 Profile Picture
    175 on at

    I've got the same issue, and I'd love to know which default scripts needed to be removed?  Cheers, Steve.

  • Nonprofit Industry Forum Profile Picture
    Microsoft Employee on at
    kindly visit to Admin Portal and then select Help+Support option -> click on new support request. It will open a support form, Select Microsoft Cloud for Nonprofit and then select problem type, you need to fill other required details also and submit the same. Please refer below screenshot for your reference.   
    Image
  • Marx2020 Profile Picture
    175 on at

    I'd like to, but as other posters have reported also, despite being a global admin, and having bought the requisite licenses for D365 products, I'm not entitled to raise a support request.  We are a small non-profit not using an ISV.  It's clearly a JS based issue, and if it's a known issue from the MSFT side (it is...), it would be really good to get the simple answer from MSFT...

  • OneEyedJack Profile Picture
    47 on at

    I will do my best to translate what I had to do to remediate:

    1.  Power Platform admin center.  Select environment

    2.  Resources - All Legacy Settings

    3.  Customization

    3.  Expand Entities

    4.  Scroll down to 'Transaction' - Click Forms

    5.  Click on Active Form - Fundraising:Transaction

    6.  Select Form Properties

    7.  Repeat on Active Form - Transaction

    I did not document the scripts I was told to delete, but I can tell you neither form has any scripts OnLoad or OnSave

  • Suggested answer
    Marx2020 Profile Picture
    175 on at

    thanks my friend.

    cheers,

    Steve.

  • HaleyUWCV Profile Picture
    5 on at

    Thank you so much!! I also had to do the same under Donor Commitments - fyi to anyone else that has issues.

  • Marx2020 Profile Picture
    175 on at

    Seems a pretty unfinished piece of work to me.  Not much guidance documentation that I've been able to find (e.g. modelling an event)..

Under review

Thank you for your reply! To ensure a great experience for everyone, your content is awaiting approval by our Community Managers. Please check back later.

Helpful resources

Quick Links

Season of Sharing Community Challenge Winners!

Congratulations to our community stars!

Women in Power Builds Momentum

Expanding mentorship, skilling, and AI innovation

Congratulations to the July Top 10 Community Leaders

These are the community rock stars!

Leaderboard > Microsoft Dynamics 365 | Integration, Dataverse, and general topics

#1
11manish Profile Picture

11manish 51 Super User 2026 Season 2

#2
André Arnaud de Calavon Profile Picture

André Arnaud de Cal... 48 Super User 2026 Season 2

#3
Subra Profile Picture

Subra 46 Super User 2026 Season 2

Last 30 days Overall leaderboard

Product updates

Dynamics 365 release plans