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Small and medium business | Business Central, N...
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Contact Record not deleted when deleting customer

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Posted on by 2,971

Hi All

When deleting a customer, the customer gets deleted but the contact record will exist as a orphaned record.  Is there a setting I can set that will delete the contacts automatically.  I have used configuration packages to delete and I have to use two packages - one for the customer and the other for the contact

Thanks

  • Suggested answer
    Franziska Fiegler Profile Picture
    on at
    RE: Contact Record not deleted when deleting customer

    Hi Samantha,

    I'm not aware of this kind of functionality. Since you can have contacts without any relations on purpose.
    When you would like this kind of functionalaty in the future please go ahead and create an entry in our suggestion tool ideas.
    https://experience.dynamics.com/ideas/

    Hope this helps.

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