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Dynamics 365 Community / Forums / Microsoft Dynamics GP (Archived) / Customer Statements Em...
Microsoft Dynamics GP (Archived)

Customer Statements Email Options

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Posted on by Rosemary 2

We recently upgraded to GP 2013 and currently experiencing issues in emailing statements. We are using Outlook 2007.

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  • Suggested answer
    soma Profile Picture
    soma 24,406 on at
    RE: Customer Statements Email Options

    This window 'Customer Email Options' is used to configure Email for Sales documents in Dynamics GP.

    For your reference, have a look on the below link.

    dynamicsgpblogster.blogspot.in/.../configuring-email-for-sales-and.html

    Hope this helps!!!

  • Rosemary Profile Picture
    Rosemary 2 on at
    RE: Customer Statements Email Options

    My apologies, we upgraded from GP 10, in customer maintenance there was no email button at the bottom right hand corner. When you go into there, you have 'Customer Email Options' from there what happens?

  • Suggested answer
    soma Profile Picture
    soma 24,406 on at
    RE: Customer Statements Email Options

    Microsoft Office 2007 is not support for GP 2013. Try to send the customer statement in Email with using Outlook 2010 or later versions.

    Hope this helps!!!

  • Suggested answer
    Community Member Profile Picture
    Community Member Microsoft Employee on at
    RE: Customer Statements Email Options

    Hi RoseMary,

    GP 2013 supports the below mentioned Office versions

    Microsoft Office 2013 32bit & x64

    Microsoft Office 2010 32bit & x64

    also it supports Office 365

    Please refer the system requirements from the below link

    www.google.co.in/url

  • kpw Profile Picture
    kpw 935 on at
    RE: Customer Statements Email Options

    What type of issue are you having

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