Hello,
I need to include a multi-select field on Marketing form (Landing page form type) as a hidden pre-filled check-box, however, I need to achieve that if the Contact is already existing in the CRM database with a different value for this multi-select field, that value doesn't get over-written, but the pre-filled value get's added to the multi-select field on the Contact record.
So if on a Contact record I have multi-select field that specifies my contact type, which can be Type A, Type B or both, and I have a Contact which is classified within the system as Type A, but that contact submits a form for Type B Contact, after that form submission, the Contact is classified as Type A and Type B Contact, so the Type B hidden pre-filled value gets added to the contact type field and does not over-write the previously chosen Type A value.
How can one achieve that?
Thank you very much for your time and answer in advance.
All the best,
Marianna


Report
All responses (
Answers (