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Microsoft Dynamics CRM (Archived)

Link Lead/Opportunity record sharing?

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Posted on by 1,465

We are sharing access to specific Leads/Opportunities with users.

When that user is granted access to a Lead, we'd like it to carry forward to the Opportunity when that lead is qualified. Currently, if a user who has been shared access to a Lead attempts to view the corresponding Opportunity (via the Business Process Flow), they will receive an access denied error until the corresponding Opportunity is also shared with them.

Is there any way to have this opportunity record shared automatically in CRM?

Thanks!

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  • J Matlon Profile Picture
    J Matlon 1,465 on at
    RE: Link Lead/Opportunity record sharing?

    Thanks, Konrad!

    I would like to get this done programmatically, but I needed a way to complete this in a shorter time-frame for now.

    We don't expect to have many records shared, so this should work for us.

    -Joe

  • Verified answer
    CRM Konrad Profile Picture
    CRM Konrad on at
    RE: Link Lead/Opportunity record sharing?

    In theory (and bad performance practice) if you really don’t/can’t do this programmatically:  

    On share of the lead (up to you how to fire a workflow on that share event and have context on who was shared with) fire a workflow that waits for the lead.qualifyingopporutnity field to contain data then use this tool msdyncrmworkflowtools.codeplex.com to share the qualifyingopporutnity record.

    I would encourage you to have two checks in that wait – one for “qualifyingopporutnity” contains data OR “Status = DQ” then have and if statement out there to stop the workflow if DQ so you don’t have even more waiting workflows out there.

    You risk having a lot of waiting workflows out there eating up resources with this so I would encourage the programmatic route if you can.

  • J Matlon Profile Picture
    J Matlon 1,465 on at
    RE: Link Lead/Opportunity record sharing?

    Is there any way to use the relationship between a Lead/Opportunity to extend sharing of a Lead to an Opportunity when a Lead is qualified?

  • Suggested answer
    Mahendar Pal Profile Picture
    Mahendar Pal 45,095 on at
    RE: Link Lead/Opportunity record sharing?

    Hi,

    One possible option could be to do custom development and write a plugin/workflow to share opportunity record when lead is converted to opportunity.

    Thanks

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