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Small and medium business | Business Central, N...
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Creating automatic TEXTING functionality to a customer cell phone

Posted on 29 Nov 2022 23:59:47 by 101

Is there a ISV or preferred ways to introduce a automatic "TEXTING" process whereby a customer cell phone is texted automatically from NAV from various processes, such as, backorder is received or order is ready for pick up, or order is cancelled, etc...?

NAV 2018 RTC.

  • Suggested answer
    Alexander Ermakov Profile Picture
    Alexander Ermakov 28,094 on 09 Dec 2022 at 11:12:18
    RE: Creating automatic TEXTING functionality to a customer cell phone

    You can do small dev/setup actions as described earlier:

    community.dynamics.com/.../how-to-send-an-sms-through-nav-2016

    rockwithnav.wordpress.com/.../

    www.mercuriusit.com/.../

    As per ISV, I'm not aware of any specific small standard solution, dedicated specifically to SMS texting. There are few larger solutions for Business Central (which might mean they can have it for older versions as well) in Microsoft AppSource that include this functionality (e.g. appsource.microsoft.com/.../PUBID.intechsystems|AID.intech_ecommerce|PAPPID.6649c917-88a7-49c8-8c17-3b3d74d23136 )

  • Suggested answer
    YUN ZHU Profile Picture
    YUN ZHU 73,647 Super User 2024 Season 2 on 01 Dec 2022 at 00:43:08
    RE: Creating automatic TEXTING functionality to a customer cell phone

    Hi, The following partner seem to provide this function, you can try to contact them.

    https://www.codelessplatforms.com/solutions/microsoft-dynamics-nav-sms/

    Hope this helps.

    Thanks.

    ZHU

  • Suggested answer
    Marco Mels Profile Picture
    Marco Mels on 30 Nov 2022 at 09:08:19
    RE: Creating automatic TEXTING functionality to a customer cell phone

    Hello,

    I assume this can be done via Power Automate, this may however require an update to BC. Hope you will get an answer from the community how this can be done via an ISV application.

    Thank you.

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