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Creating automatic TEXTING functionality to a customer cell phone

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Posted on by NAV2BC02

Is there a ISV or preferred ways to introduce a automatic "TEXTING" process whereby a customer cell phone is texted automatically from NAV from various processes, such as, backorder is received or order is ready for pick up, or order is cancelled, etc...?

NAV 2018 RTC.

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Alexander Ermakov 28,094 on at

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RE: Creating automatic TEXTING functionality to a customer cell phone

You can do small dev/setup actions as described earlier:

community.dynamics.com/.../how-to-send-an-sms-through-nav-2016

rockwithnav.wordpress.com/.../

www.mercuriusit.com/.../

As per ISV, I'm not aware of any specific small standard solution, dedicated specifically to SMS texting. There are few larger solutions for Business Central (which might mean they can have it for older versions as well) in Microsoft AppSource that include this functionality (e.g. appsource.microsoft.com/.../PUBID.intechsystems|AID.intech_ecommerce|PAPPID.6649c917-88a7-49c8-8c17-3b3d74d23136 )
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YUN ZHU 77,351 Super User 2025 Season 1 on at

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RE: Creating automatic TEXTING functionality to a customer cell phone

Hi, The following partner seem to provide this function, you can try to contact them.

https://www.codelessplatforms.com/solutions/microsoft-dynamics-nav-sms/

Hope this helps.

Thanks.

ZHU
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Marco Mels on at

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RE: Creating automatic TEXTING functionality to a customer cell phone

Hello,

I assume this can be done via Power Automate, this may however require an update to BC. Hope you will get an answer from the community how this can be done via an ISV application.

Thank you.