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Dynamics 365 Community / Forums / Small and medium business | Business Central, N... / Creating automatic TEX...
Small and medium business | Business Central, N...
Suggested Answer

Creating automatic TEXTING functionality to a customer cell phone

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Posted on by NAV2BC02 178

Is there a ISV or preferred ways to introduce a automatic "TEXTING" process whereby a customer cell phone is texted automatically from NAV from various processes, such as, backorder is received or order is ready for pick up, or order is cancelled, etc...?

NAV 2018 RTC.

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  • Suggested answer
    Marco Mels Profile Picture
    Marco Mels on at

    Hello,

    I assume this can be done via Power Automate, this may however require an update to BC. Hope you will get an answer from the community how this can be done via an ISV application.

    Thank you.

  • Suggested answer
    YUN ZHU Profile Picture
    YUN ZHU 95,729 Super User 2025 Season 2 on at

    Hi, The following partner seem to provide this function, you can try to contact them.

    https://www.codelessplatforms.com/solutions/microsoft-dynamics-nav-sms/

    Hope this helps.

    Thanks.

    ZHU

  • Suggested answer
    Alexander Ermakov Profile Picture
    Alexander Ermakov 28,096 on at

    You can do small dev/setup actions as described earlier:

    community.dynamics.com/.../how-to-send-an-sms-through-nav-2016

    rockwithnav.wordpress.com/.../

    www.mercuriusit.com/.../

    As per ISV, I'm not aware of any specific small standard solution, dedicated specifically to SMS texting. There are few larger solutions for Business Central (which might mean they can have it for older versions as well) in Microsoft AppSource that include this functionality (e.g. appsource.microsoft.com/.../PUBID.intechsystems|AID.intech_ecommerce|PAPPID.6649c917-88a7-49c8-8c17-3b3d74d23136 )

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