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Microsoft Dynamics CRM (Archived)

Form not appearing for user even though appear to all security roles is selected

Posted on by

I am making some customizations to our Opportunities and created a new form for the users named "Sales Pipeline".  I've got this set to appear for all security roles but this form is not appearing as an option for the user.

all_5F00_security_5F00_roles.jpg

Am I missing a step with this?

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  • Suggested answer
    Nadeeja Bomiriya Profile Picture
    Nadeeja Bomiriya 6,804 on at
    RE: Form not appearing for user even though appear to all security roles is selected

    Hi Tim,

    I always recommend a CTRL + F5 when there are major UI related changes are published just to be sure we get the latest changes.

  • Suggested answer
    RE: Form not appearing for user even though appear to all security roles is selected

    All Customizations have been published.

    The users given access to the new form were only seeing 1 form available (not the form they should have) so they could not change the form to the newly created one.

    It now appears that they are seeing only the new form as they should.  There may have been some sort of delay in the system between publishing and the users seeing the published form.

  • Suggested answer
    PS Profile Picture
    PS 23,577 on at
    RE: Form not appearing for user even though appear to all security roles is selected

    You have to switch the form, when you open any oportunity record

  • Suggested answer
    Nadeeja Bomiriya Profile Picture
    Nadeeja Bomiriya 6,804 on at
    RE: Form not appearing for user even though appear to all security roles is selected

    Hi Tim,

    "Publish All Customizations" to make sure your changes are published.

    I have added below article explains to the steps to add security roles to a form as a reference.

    www.microsoft.com/.../assign-security-roles-to-a-form.aspx

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