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Dynamics 365 Community / Forums / Customer experience | Sales, Customer Insights,... / duplicate lead creation
Customer experience | Sales, Customer Insights,...
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duplicate lead creation

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Posted on by Community Member

I must have something wrong in my settings because every form submitted is creating 2 leads.  One is coming from the customer journey and one on its own.  any suggestions on where I have a setting to create a lead when a form is submitted?

Thank you.

Stacy

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  • Nya Profile Picture
    Nya 29,060 on at

    Hi,

    Would you please share the design of the marketing form and the customer journey?

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Tom_Gioielli Profile Picture

Liquid error: Object of type 'Adxstudio.Xrm.Web.Mvc.Liquid.EntityReferenceDrop' cannot be converted to type 'System.String'. Liquid error: Object of type 'System.Boolean' cannot be converted to type 'System.String'. Liquid error: Object of type 'System.Boolean' cannot be converted to type 'System.String'. Liquid error: Object of type 'System.Boolean' cannot be converted to type 'System.String'. Tom_Gioielli 58 Super User 2026 Season 1

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Eugen Podkorytov Profile Picture

Liquid error: Object of type 'Adxstudio.Xrm.Web.Mvc.Liquid.EntityReferenceDrop' cannot be converted to type 'System.String'. Liquid error: Object of type 'System.Boolean' cannot be converted to type 'System.String'. Liquid error: Object of type 'System.Boolean' cannot be converted to type 'System.String'. Liquid error: Object of type 'System.Boolean' cannot be converted to type 'System.String'. Eugen Podkorytov 49

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Fiona_Tiernan Profile Picture

Liquid error: Object of type 'Adxstudio.Xrm.Web.Mvc.Liquid.EntityReferenceDrop' cannot be converted to type 'System.String'. Liquid error: Object of type 'System.Boolean' cannot be converted to type 'System.String'. Liquid error: Object of type 'System.Boolean' cannot be converted to type 'System.String'. Liquid error: Object of type 'System.Boolean' cannot be converted to type 'System.String'. Fiona_Tiernan 22 Moderator

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