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Opening Balances

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Posted on by Asif Khan

Hi everyone.!

i want to enter customer opening balances post-go-live?

looking forward to the community's answers

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AR-01121610-0 4,967 Moderator on at

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Hy Asif,

typically this is a step during data migration as you import GL opening values for a specifc date. As the customer opening balance is on a subledger and has to be match to the values as on the GL account(s).

From my perspecticve it should be possible to Import customer opening balance afterwards, but it is important that you have the data matching to the date of export from the GL data.

Even we recommend to do all the data migration steps in one sequenced flow having a detailled control for each step and verification of the imported data against the source system.

Hope this helps.

Herzliche Grüße / kind regards,

Andreas Raithel

D365FO Solution Architect

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Asif Khan on at

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in my case system is already configured but some customers's opening balances need to be entered into the system.

now how this will be done

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BillurSamdancioglu 19,854 Most Valuable Professional on at

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You can do that way. It depends on when data is ready and when users want to track their data in the system. But it is always better when asap.

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Asif Khan on at

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Ms. Billur if I pass a JV against a customer where I debit the customer & credit control a/c, now the question is how to nullify the control a/c?

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André Arnaud de Cal... 301,119 Super User 2025 Season 2 on at

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Hi Asif,

If you have a ledger account called "Opening balance", you can use this account for the ledger opening balances.

For the customer opening balances you then enter the customer debit and "Opening balances" credit. On the ledger opening balance, you can debit the "Opening balances" account which should then set the balance to zero.

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