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Dynamics 365 Community / Forums / Microsoft Dynamics SL (Archived) / Direct Deposit Advice ...
Microsoft Dynamics SL (Archived)

Direct Deposit Advice Slips sent by Quick Send

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Posted on by Community Member

On Microsoft Dynamics SL 2011 SP2 - Have Application server set up on a separate server.  When running payroll checks, 9 checks were written, 8 of which were set up for Quick Send.  Only 4 of the documents were sent via quick send.  All 8 deposit slips were created in PDF file format.  There is no indication in the log as to why they were skipped.  All of the employees have their email set up where it needs to be.  Any ideas?

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  • Community Member Profile Picture
    Community Member on at

    In the employees file, under the Quick Send tab, is the "Quick Send" box checked?  If not, it should be.  

    When the box is left unchecked, the direct deposits are completed, however, the employee will  not receive their email.  

    Hope this helps.

  • Community Member Profile Picture
    Community Member on at

    Thank you for your comment.  I just checked all of the employees that did not get their emails and all of them had the quick send check box checked.  There were 9 employees on that check batch.  One of them did not have quick send set up so the direct deposit advice slip got printed.  of the other 8, four of them got their emails generated and the other 4 did not (and they did have an email set up).  The strange thing is that the PDF file did get created for the 4 that did not get send but for some reason, they did not get picked up and send by app server.

    Since then, their IT guy set up a new email profile for the app server user, (INSERVPAYROLL), and updated the app server in Server Administration.  Today, it appears that all of the emails did go out but I have not personally checked that to make sure.  

    Again, thank you for your information.

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