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Microsoft Dynamics CRM (Archived)

Cancellation date "cancelon" in the contract is currently bugged!?

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Posted on by 395

Hey everybody,

i´m currently new and not even a native speaker, so sorry for my english in advance.

Since the update 8.1 we have an issue with the field "cancelon" concerning a contract of a customer. After activating a contract I´d like to resign it. There you can find a dialogue where you can fill in the cancellation date. After the confirmation of the dialogue, the "cancelon" field in the form is filled with the actual date and NOT the date in the form i filled in before. Thats a standard dialogue from CRM 2016 so i can´t change anything nor see what it does.

P.S.: I tried to post it to the technical support but there i got a few times an unexpected error, so I did this way.

Thanks in advance and kind regards

Patrick

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  • Community Member Profile Picture
    on at

    Hi Patrick

    I have the same issue.

    Did you solve this ?

  • Verified answer
    Community Member Profile Picture
    on at

    Searching directly on Microsoft updates I see this.

    https://support.microsoft.com/en-us/help/3203310/update-0.1-for-microsoft-dynamics-crm-2016-service-pack-1
    The only option now is wait when it will become available.

  • Patrick Friedrich Profile Picture
    395 on at

    I opened a Ticket at MS Support and they figured out that it was just a bug. It´s been fixed with the release in 2016 - so it shouldnt be bugged anymore.

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