Supply chain | Supply Chain Management, Commerce

refiners not showing up

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Posted on by Saravanan19

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Hello, I have configured Channel attirbutes and product attributes. The refiners in Commerce doesnt seem to show up. Am I missing something. please advice.

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JeevanG 390 on at

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RE: refiners not showing up

Couple of things you want to check -

1. Make sure the attribute is enabled on the channel

1. Make sure the can be refined check is enabled.

2. The attribute is added to the attribute group.

3. The attribute group is added to the Product attribute groups under commerce product hierarchy

4. The attribute group is added to the Product attribute groups under commerce navigation hierarchy

5. Publish channel updates

6. Confirm the attributes are configured on the released products for you channel.

7. lastly, run the 9999 job

On the Site builder -

Go to Site Settings > Extensions.

Under Ratings and Reviews, Hide rating checkbox is unchecked.
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P Jackson 1,588 on at

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RE: refiners not showing up

Make sure you have opened the 'Filter settings' form for each attribute (from the Attribute setup form.) Then make sure you have set the configured the 'Set attribute metadata' for each attribute that you require as a refiner, for the Channel, from the Channel categories and attributes form; there is a 'Can be refined' setting. Then make sure you 'Publish channel updates' and run the 9999 Distribution job. It may take some time for the data to propagate to the Channel database.