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Dynamics 365 Community / Forums / Customer experience | Sales, Customer Insights,... / Static Content from a ...
Customer experience | Sales, Customer Insights,...
Suggested Answer

Static Content from a event

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Posted on by Community Member

Hello,

I am trying to get the value of "remaining days to the event" that is in the Event record, however every time I preview, the field is empty :

pastedimage1592934329459v1.png

And it is weird because it has days!

Do you know if is a bug? Because if I select another field such as "name" , it is printed correctly.

  • cloflyMao Profile Picture
    cloflyMao 25,210 on at

    Hi anagrou,

    Are you using Event Portal?

    I didn't find an option in Event form to display remaining days to the event on event website.

    pastedimage1592992887345v1.png

    You could expose the remaining days field to front-end.

    https://docs.microsoft.com/en-us/dynamics365/marketing/developer/customize-events-api-response

    pastedimage1592992917421v2.png

    Regards,

    Clofly

  • Community Member Profile Picture
    Community Member on at

    Yes, thats the one !! Sorry my instance is in Portuguese. That was the field that I selected! But it always comes empty

  • Suggested answer
    ShravanSuri Profile Picture
    ShravanSuri 1,255 on at

    Hey Anagrou, 

    If you're trying to add this into an email, the preview/test send should show you the information in the latest release (please update your marketing instance). if you still see this issue, please open a support ticket and we'll have a look on priority. 

    Thanks,

    Shravan Suri

    PM, D365 Marketing

  • cloflyMao Profile Picture
    cloflyMao 25,210 on at

    Hi anagrou,

    "Countdown in days" is a calculated field, it is a known issue that value of calculated field won't display in marketing email, I also encountered your issue in my previous and current instance.

    Now there is a update available for my marketing application, you could follow suggestion from Shravan to update your application to check whether the issue could be fixed.

    pastedimage1593077466117v1.png

    Regards,

    Clofly

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