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Out the fricking blue: "Error Loading Control" on a lookup field

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Posted on by 427

In a Sandbox, we have hammered this certain incident form in testing over the last several months.  Just as we near go-live  it throws

"Error Loading Control" on a lookup field on the form in question.  it does not happen every time the form is used.

How can it not load an existing control that has not been modified for months?

The look up should load and allow the customer to select a team member to which to assign the incident.

usage was pretty heavy today with CSRs in training.

What's the dealie-o?