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Hi,
We are using GP 10 version(10.00.1301) and while pressing the account lookup button the GP is getting crash and the event viewer is showing the followind error:
The description for Event ID ( 1000 ) in Source ( Dexterity ) cannot be found. The local computer may not have the necessary registry information or message DLL files to display messages from a remote computer. You may be able to use the /AUXSOURCE= flag to retrieve this description; see Help and Support for details. The following information is part of the event: dynamics.exe, 10.0.320.0, 48b7297e, dynamics.exe, 10.0.320.0, 48b7297e, 0, 000539eb.
Any help will be highly appreciated.
Best Regards,
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Hello Habeeb,
It looks like the posts above have answered your question as I do not see an update on this post for a while now.
If you still need assistance on this please update this post.
Thanks!
Best regards,
Dan Moore
Customer Online Technical Community
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Can you log in at the server and try again. The server should give you a proper error message. Can you post it here?
It looks like it could be data corruption in the Account Master file. Have you tried running a check links on the Account master tables? If not, do so and see if it throws anything up, then try again to do a look up.
Ian.
Thanx Sandeep, but it's occuring only while using lookup button of Account and all the reports are opening successfully.
yes, we installed GP on server then server and upgraded with sp3 an year ago but this problem we are facing since one month only.
Habeeb,
I faced this type of issue on GP 10.0 after installing Payroll Year End Udpate. Check reports dictonary , Did you face any issue on while printing report ? Try to recreate reports.dic file
Have you GP installed on the server?
If so, does it happen there?
Can you upgrade to latest service pack?
Dear Ian,
Yes, It's happening of all work station and with "sa" also.
Regards,
Does this happen at all workstations?
Does this happen if you log in as 'sa'?
Best regards,
Ian.
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