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Answered

Default database usage of Dynamics Marketing

Posted on by 476

For a customer we set up a development, test and production environment with Dynamics Marketing installed. After installation we get notifications from Microsoft that we are running out of space. How is that possible?

For the test environment we have a non production license, for the production environment a production license. Development is solution only. We do not have Dynamics CE licenses (yet).

In the license guide I find that Marketing standalone license included 10GB of data. But it seems that this is only included with a production license, not the non production.

Can anyone help me explain this capacity issue? 

Kind regards,
Elowy.

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  • Slowytech Profile Picture
    Slowytech 476 on at
    RE: Default database usage of Dynamics Marketing

    Hi Daniel,

    Thanks! This is what Microsoft confirmed as well. Only the first installation (Marketing or Sales) counts. So even if you have 10 production marketing environments, you only get 10GB database for the first one.

    Kind regards,

    Elowy.

  • Suggested answer
    PerezAguiar Profile Picture
    PerezAguiar on at
    RE: Default database usage of Dynamics Marketing

    Hi!

    Default capacity depends a lot on the First license that has been purchased. For example, if the first license purchased is D365 Sales enterprise, you get 10GB DB + 20GB File + 2GB Log, and an additional 250MB DB and 2GB File per each license.  If instead the first license was Business Central, then this might be different.  Also, if the licenses were purchased prior to 2019, the entitlement is different.

    Anyway, on the capacity dashboard you should see on the right side a panel with the storage:  How much comes from Default, how much from licenses and how much per DB/File/Log addOns

    Regards

  • Slowytech Profile Picture
    Slowytech 476 on at
    RE: Default database usage of Dynamics Marketing

    Hi Daniel,

    Thanks for you answer!

    I was aware of the capacity monitoring possibilities, but still confuses what the default capacity should be....

    I'll ask Microsoft and will post their answer later on.

    Regards,

    Elowy.

  • Suggested answer
    PerezAguiar Profile Picture
    PerezAguiar on at
    RE: Default database usage of Dynamics Marketing

    Hello Elowy

    Best advise is to open a support request to Microsoft and invstigate.. You can also check if you go to Admin.PowerPlatform.Com and under "Capacity"on the left menu you will be able to see what is your storage occupation.  Also, you will be able to click on the browser for a tab named "Dataverse":

    pastedimage1667392200571v1.png

    After you click on "dataverse" you'll see storage occupation from each environment for all three capacities (DB, File, Log).  This is important while troubleshooting storage as you might have details on which tables are occupying the most

    Regards,

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