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355I am having difficulty performing the bank reconciliation, and I am hoping you can help me figure out how to resolve this issue: The cash balance on the Trial balance for the end of the month is DIFFERENT than the “Adjusted Book Balance” shown in the bank reconciliation tool (clicking the blue arrow next to the “Difference” field). This discrepancy is making it impossible to close the recon tool for the month and move on.
Conceptually, I cannot understand why these numbers would be different, my understanding is that the recon tool is aiming to reconcile to the balance in the GL at month end.
Have you encountered this before, or is there something I may be missing?
Please let me know if you would like me to send screenshots of the issue described, or if you have any questions.
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