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Linked Refunds with Adyen payment connector

Posted on by Microsoft Employee

Hi,
I'm testing Linked Refunds (Referenced Refunds) with Adyen payment connector but I'm getting this error:

     Adyen gateway SendRequest() failed with status code 'Forbidden'


I enabled Linked Refunds in D365.
I test as follows:
I create a transaction then I try to refund it. When I slect the option to use previous card I get the above error.


Anyone else having the same problem ?
Are there any options to be enabled on Adyen side ?
Thank you.

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  • Suggested answer
    OriolMachin Profile Picture
    OriolMachin on at
    RE: Linked Refunds with Adyen payment connector

    Hi NZDev,

    I have not seen this specific issue at the moment, and I'm hoping the community might be able to help further.

    Few things to check:

    See if there is additional information through fiddler logs.

    Updates on Adyen

    And the doc for the linked refund setup:
    https://docs.microsoft.com/en-us/dynamics365/commerce/dev-itpro/linked-refunds

    Best Regards,

    Oriol Machin

    Support Escalation Engineer / Microsoft Dynamics 365 Commerce

    North America Customer Services and Support

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