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Suggested answer

Linked Refunds with Adyen payment connector

Posted on by Microsoft Employee

I'm testing Linked Refunds (Referenced Refunds) with Adyen payment connector but I'm getting this error:

     Adyen gateway SendRequest() failed with status code 'Forbidden'

I enabled Linked Refunds in D365.
I test as follows:
I create a transaction then I try to refund it. When I slect the option to use previous card I get the above error.

Anyone else having the same problem ?
Are there any options to be enabled on Adyen side ?
Thank you.

  • Suggested answer
    OriolMachin Profile Picture
    OriolMachin on at
    RE: Linked Refunds with Adyen payment connector

    Hi NZDev,

    I have not seen this specific issue at the moment, and I'm hoping the community might be able to help further.

    Few things to check:

    See if there is additional information through fiddler logs.

    Updates on Adyen

    And the doc for the linked refund setup:

    Best Regards,

    Oriol Machin

    Support Escalation Engineer / Microsoft Dynamics 365 Commerce

    North America Customer Services and Support

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