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Unable to void AP check, error reads "Check status is not outstanding, please reenter."

Posted on by 15

Hello, 

I'm trying to void an AP check issued on 2/22/23. The Status on the Vendor Maintenance screen shows the check as Outstanding, and no one has made any reconciliation changes to clear it. When I try to select the check in the Void Check Entry screen, I get an error that reads, "Check status is not outstanding, please reenter." (screenshots below)

pastedimage1678303645527v2.png

pastedimage1678303444376v1.png

The check shows up in various reports (GL reports, check register, AP Transactions, etc.), so it's definitely posted and not stuck somewhere in limbo. Any idea how to correct this so I can void the check and reissue payment? 

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