Hi All,
We have a situation where we require one SOP invoice format for Field Service contract billing and one SOP invoice format for ad hoc invoicing. Currently we are using Blank Invoice for contracts and Long Invoice for Ad Hoc SOP invoices. The isue is that it appears that only the SOP Blank invoice can be emailed. Is there a way to enable other formats so that they can be emailed? An individual Customer may receive both types of invoice
Thanks for reading
*This post is locked for comments
I didn't mean that if we convert that to graphics report it will work. Since its a text report the core MS development team blocked the email functionality for that report in code.
Decided to create additional calculated fields on the blank invoice so that I didn't need the Long form
Hi Naga,
I have changed the SOP long form to a graphics report so that doesn't explain the issue. I actually created the modified the Long form by exporting the Blank form changing the report name and importing it to the Modified Long form report. We are also using Word templates to send the invoices. There must be a way of emailing different invoice formats except for the Blank Form
GP will not allow Invoice Long Form for email by design. The reason I can think of in Report writer perspective is, Long Form Report is a Text report and Blank Invoice is a Graphics report, to which email functionality is enabled.
Stay up to date on forum activity by subscribing. You can also customize your in-app and email Notification settings across all subscriptions.
André Arnaud de Cal... 291,253 Super User 2024 Season 2
Martin Dráb 230,188 Most Valuable Professional
nmaenpaa 101,156