Double Payment - one check one CC - vendor cashed the check and returned funds...

(0) Share

Report

Posted on by Community Member

I have an invoice in AP that should have been recorded as paid by credit card (payment was recorded, not applied so open) and it was also paid by check which WAS applied to the invoice. The vendor cashed the check and then sent back a "refund" for the over payment. If I process the refund as a RTN, it leaves the CC payment open and check still applied, I can't void the check to open the invoice because it was cashed....How do I fix this?

*This post is locked for comments

I have the same question (0)