Microsoft Dynamics AX (Archived)

Exporting Report into pdf format leads to plain text instead of barcode

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Posted on by Mohammad Raziq Ali

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Hi All,

I am getting barcode while printing the report to screen but while exporting report to pdf or word format,

it leads to plain text which is starting and ending with asterisk symbol instead of barcode.

This is working perfectly in dev environment and testing environment but it is not working in production environment.

e.g., * PO-0000156*

Thanks,

Raziq

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Anton Venter 20,657 Super User 2026 Season 1 on at

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Hi Raziq, the file is probably not installed in the SSRS production server. Can you verify if the barcode font file is present on the SSRS production server?

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Mohammad Raziq Ali 2,488 on at

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Hi Anton,

I really don't how to and where to install. Could you please show me path to look into that?

Thanks,

Raziq

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Community Member on at

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Hi Raziq,

go to: Control Panel -> Appearance -> Fonts and check if the font was install.

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Anton Venter 20,657 Super User 2026 Season 1 on at

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Hi Raziq, you will need to identify which font was used for the barcode. Then get hold of the file and follow these instructions on the SSRS server (from Internet):

To install a font

Open Fonts by clicking the Start button , clicking Control Panel, clicking Appearance and Personalization, and then clicking Fonts.

Click File, and then click Install New Font. ...

In the Add Fonts dialog box, under Drives, click the drive where the font that you want to install is located.

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Mohammad Raziq Ali 2,488 on at

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Hi Anton,

It is not working. Please help with different work around.

Thanks,

Raziq

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adam260 1,871 on at

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The others are correct you need to install the barcode font if it does not export correctly. Try the following

Install font on AOS

If you are running an AX Cluster be sure to install it on all AOS's

Install font on SQL/SSRS box

If you are running a SQL cluster be sure to install it on all AOS's

When installing be sure to install the font thru the control panel>fonts and not C:\windows\fonts for some odd reason windows server 2012 R1+ does not always install the font correctly when you copy to the specific folder but it does if you use the control panel Reboot SQL boxes Reboot AX AOS boxes

Reboot SQL boxes

Reboot AX AOS boxes

axcalated.blogspot.com/.../custom-barcode-and-micr-fonts-on-ssrs.html

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Anton Venter 20,657 Super User 2026 Season 1 on at

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Can you tell us which actions you took? Did you restart?

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RamK 2,580 on at

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Follow Adam's steps. Step 4 & 5 are must

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Mohammad Raziq Ali 2,488 on at

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Hi Anton,

I restarted server itself and I got resolved.

Thanks,

Raziq

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Anton Venter 20,657 Super User 2026 Season 1 on at

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You're welcome :)

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