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Dynamics 365 Community / Forums / Small and medium business | Business Central, N... / Printer selection in D...
Small and medium business | Business Central, N...
Suggested Answer

Printer selection in Dynamics NAV not working for Win 11?

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Posted on by Predator75 37

Hi 

Recently, a few of my customers have upgraded either to Win 11 or purchased new machines with Win 11 OS. 

They discover that the Printer Selection that worked for Win 10 is no longer working for Win 11.  

The Printer menu will just pick the default printer. 

 pastedimage1669088180873v2.jpeg

Any suggestions on how to fix this issue? 

I have the same question (7)
  • Suggested answer
    DAnny3211 Profile Picture
    DAnny3211 11,407 Super User 2026 Season 1 on at

    hi

    look this

    learn.microsoft.com/.../how-to-set-up-document-printing

    DAniele

  • KTA Profile Picture
    KTA 1,200 on at

    Looks like that could be some kind of security or firewall in win 11

  • Suggested answer
    YUN ZHU Profile Picture
    YUN ZHU 98,059 Super User 2026 Season 1 on at

    Hi, will it be a problem to print other things (PDF, Excel, etc.) in your Win11?

    This does not appear to be a NAV issue.

  • Predator75 Profile Picture
    Predator75 37 on at

    Hi

    I have already suggested selecting the printers specifically for the task.

    They need the hardcopy for business purposes.

    I also can't say it is not a NAV issue since the user will reasonably expect the printer to be selected correctly. I would be upset if my email is routed to a different user when I upgrade to Win 11.

    I am glad with the direction of Business Central where the solution is almost independent of hardware.

  • Suggested answer
    Ramses II Profile Picture
    Ramses II 9 on at

    I had the same issue at a NAV2018 customer.

    This issue is caused by the new printer dialog.

    Fortunately there is a possibility to disable the new print dialog in the registry.

    [HKEY_CURRENT_USER\Software\Microsoft\Print\UnifiedPrintDialog]

    "PreferLegacyPrintDialog"=dword:00000001

    After running this the old printer dialog is used and the printer of the printer selection table is pre-selected again.

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