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Microsoft Dynamics CRM (Archived)
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Outlook client for CRM 2011 using Windows 10

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Posted on by 5

Can someone tell me when this fix will be available?  I first asked about this some months ago.

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  • Community Member Profile Picture
    on at

    Hello itadmin,

     

    According to the support document we should be able to use the CRM client for Outlook 2011 with Windows 10 post applying the UR 17 for CRM 2011.

    Please refer the link below for additional details.

     

    Please mark my answer as verified if you found it useful.

     

     

    Regards,

    Bhartendu Pandey

    Microsoft Dynamics CRM Support Engineer

  • itadmin Profile Picture
    5 on at

    Thanks for that but it isn't clear to me that this relates to the Outlook client for 2011 being compatible with Windows 10 after applying the rollup.  Does the rollup fix this problem?

  • Community Member Profile Picture
    on at

    Hello Itadmin,

    Thank you for your response,

    I understand that you would like to use the CRM 2011 Outlook add in on a Windows 10 machine.

    Wanted to know if you have tried the same earlier.

    If yes then I would like to know the error messages you received or the issues that you ran into

    Did you face issues during installation of the Outlook add in?

    Did you face issues during the synchronization ?

    What was the version of the CRM server and the Outlook client add in when you tried to use the CRM client on Windows 10?

    If the CRM server and the Outlook client was at an update roll up prior to UR17  then I would request you to try bringing the CRM server and the CRM add in to UR 17 and then try the configuration process.

    The CRM client for Outlook has been tested and is compatible with Windows 10 only post the application of the UR 17.

    If you have already applied UR 17 and still facing issues Please help me out with the error message so that I can look into it.

    Please mark my answer as verified if you find it helpful.

    Regards,

    Bhartendu Pandey

    Microsoft Dynamics CRM Support Engineer

    I

  • itadmin Profile Picture
    5 on at

    Thanks...We have yet to migrate to Windows 10.  I was waiting to make sure the Outlook client would work.  We will migrate over the next few months and I'll pass on your advice to our system support team.

    Thanks for your assistance.

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