web
You’re offline. This is a read only version of the page.
close
Skip to main content
Community site session details

Community site session details

Session Id :
Dynamics 365 Community / Forums / Supply chain | Supply Chain Management, Commerce / Unable to search produ...
Supply chain | Supply Chain Management, Commerce
Answered

Unable to search products on categories on MPOS

(0) ShareShare
ReportReport
Posted on by Kaispe 123

We have created commerce producta heirachy and added categories and products in assortments and also run the assortment jobs and 9999 but Unable to search products on all categories on MPOS,

pastedimage1676470517671v1.png

pastedimage1676470575843v2.png

pastedimage1676470605468v3.png

pastedimage1676470622624v4.png

I have the same question (0)
  • Suggested answer
    Shafeeque P. Profile Picture
    Shafeeque P. 6,527 Moderator on at
    RE: Unable to search products on categories on MPOS

    To clarify, are you saying you don't see products on the All categories page?

                                                                  OR

    Products are not even when you search the product by name using the search box.

    Can you list the product as the "Channel navigation hierarchy" (Product information management>>

    Setup>>Categories and attributes>>Category hierarchy role associations) and try ?

  • Kaispe Profile Picture
    Kaispe 123 on at
    RE: Unable to search products on categories on MPOS

    yes i dont see products on all categories but when i search by name then it shows products.

  • Verified answer
    Shafeeque P. Profile Picture
    Shafeeque P. 6,527 Moderator on at
    RE: Unable to search products on categories on MPOS
    [quote user="Kaispe"]

    yes i dont see products on all categories but when i search by name then it shows products.

    [/quote]

    Please try below.

    1. Can you list the product as the "Channel navigation hierarchy" (Product information management>>

    Setup>>Categories and attributes>>Category hierarchy role associations). 

    2. Go to Retail and Commerce >> Channel setup >> Channel categories and product attributes

    Select the store from the hierarchy and make sure that the category hierarchy field is filled in. Click the "Publish Channel Updates" button on the top. 

    3. After the "Publish Channel Updates" batch job is executed (takes 10 seconds - 5 mins based on your master size), Run 1040 and 1150 distribution jobs

  • Suggested answer
    Ana Teles Profile Picture
    Ana Teles on at
    RE: Unable to search products on categories on MPOS

    Hi Hira,

    More info on Microsoft docs about this "Channel navigation hierarchy" that you need to set up:

    learn.microsoft.com/.../create-channel-hierarchy

    learn.microsoft.com/.../configure-channel-hierarchy

Under review

Thank you for your reply! To ensure a great experience for everyone, your content is awaiting approval by our Community Managers. Please check back later.

Helpful resources

News and Announcements

Join experts in person to explore low code and AI agents at the Power Platform Community Conference sponsored by Microsoft

Quick Links

Responsible AI policies

As AI tools become more common, we’re introducing a Responsible AI Use…

Abhilash Warrier – Community Spotlight

We are honored to recognize Abhilash Warrier as our Community Spotlight honoree for…

Congratulations to the September Top 10 Community Leaders!

These are the community rock stars!

Leaderboard > Supply chain | Supply Chain Management, Commerce

#1
CA Neeraj Kumar Profile Picture

CA Neeraj Kumar 875

#2
André Arnaud de Calavon Profile Picture

André Arnaud de Cal... 287 Super User 2025 Season 2

#3
Sagar Suman Profile Picture

Sagar Suman 235 Super User 2025 Season 2

Last 30 days Overall leaderboard

Featured topics

Product updates

Dynamics 365 release plans