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Supply chain | Supply Chain Management, Commerce
Answered

Unable to search products on categories on MPOS

Posted on by 121

We have created commerce producta heirachy and added categories and products in assortments and also run the assortment jobs and 9999 but Unable to search products on all categories on MPOS,

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  • Suggested answer
    Ana Teles Profile Picture
    Ana Teles on at
    RE: Unable to search products on categories on MPOS

    Hi Hira,

    More info on Microsoft docs about this "Channel navigation hierarchy" that you need to set up:

    learn.microsoft.com/.../create-channel-hierarchy

    learn.microsoft.com/.../configure-channel-hierarchy

  • Verified answer
    Shafeeque P. Profile Picture
    Shafeeque P. 6,512 Super User 2024 Season 2 on at
    RE: Unable to search products on categories on MPOS
    [quote user="Kaispe"]

    yes i dont see products on all categories but when i search by name then it shows products.

    [/quote]

    Please try below.

    1. Can you list the product as the "Channel navigation hierarchy" (Product information management>>

    Setup>>Categories and attributes>>Category hierarchy role associations). 

    2. Go to Retail and Commerce >> Channel setup >> Channel categories and product attributes

    Select the store from the hierarchy and make sure that the category hierarchy field is filled in. Click the "Publish Channel Updates" button on the top. 

    3. After the "Publish Channel Updates" batch job is executed (takes 10 seconds - 5 mins based on your master size), Run 1040 and 1150 distribution jobs

  • Kaispe Profile Picture
    Kaispe 121 on at
    RE: Unable to search products on categories on MPOS

    yes i dont see products on all categories but when i search by name then it shows products.

  • Suggested answer
    Shafeeque P. Profile Picture
    Shafeeque P. 6,512 Super User 2024 Season 2 on at
    RE: Unable to search products on categories on MPOS

    To clarify, are you saying you don't see products on the All categories page?

                                                                  OR

    Products are not even when you search the product by name using the search box.

    Can you list the product as the "Channel navigation hierarchy" (Product information management>>

    Setup>>Categories and attributes>>Category hierarchy role associations) and try ?

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