The Gen. Journal Line does not exist. Identification fields and values: Journal Template Name='',Journal Batch Name='',Line No.='0'

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Posted on by Rio.Arfn

I want to apply for entry from Vendor Ledger Entry.

When I do "Post Application". The System gives this error:

The Gen. Journal Line does not exist. Identification fields and values: Journal Template Name='',Journal Batch Name='',Line No.='0'The Gen. Journal Line does not exist. Identification fields and values: Journal Template Name='',Journal Batch Name='',Line No.='0'

I have copied the Production to a Sandbox environment, but in Sandbox, there's no error.

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Mohana Yadav 61,214 Super User 2026 Season 1 on at

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Do you have any customizations in this area? if not you can create a support ticket from BC Admin center.

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Jose Azevedo 8 on at

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Hi Rio,

I had a similar error and it was solved creating a new record in Users Setup Page. Please guarantee the user that is posting has a record in Users Setup Page before posting.

Finger crossed.

Jose Azevedo

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Rio.Arfn 40 on at

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Thanks for your reply Mohana,

I don't have any customization

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Rio.Arfn 40 on at

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Thanks for your reply Jose,

Ok, I will try

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