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Microsoft Dynamics GP (Archived)

An unexpected error when trying to download service pack

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Posted on by 185

Our apologies...An unexpected error occurred.

In order to resolve this issue as quickly as possible, please contact support and reference error ID: 9625fb05-5090-4b83-852a-41ca6a45dabe.

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  • RE: An unexpected error when trying to download service pack

    There was an issue with File Exchange when downloading files from PartnerSource and CustomerSource which were resolved over the weekend. It should be working now.

    If you ever have issues downloading files, and you've verified the 'fixes' mentioned in this link, mbs.microsoft.com/.../fileexchangeissue, don't resolve it, open a support case and that way we can get you the files you need via a FTP site on the support case. If no technical support is provided along with the file(s), you won't be charged/decremented for the support case.

    Thanks

  • Beat Bucher  GP Geek  GPUG All Star Profile Picture
    Beat Bucher GP Gee... 28,054 Super User 2024 Season 1 on at
    RE: An unexpected error when trying to download service pack

    Hi David,

    There have been issues in recent past weeks about the Customer Source (or Partner Source) site and Microsoft was working on it.. I left for traveling about 10 days ago and the access was restored at this point.. but it looks like it's broken again..

    Which  file are you trying to download ?

  • David.Eichner Profile Picture
    David.Eichner 185 on at
    RE: An unexpected error when trying to download service pack

    Microsoft support so far has been useless

  • David.Eichner Profile Picture
    David.Eichner 185 on at
    RE: An unexpected error when trying to download service pack

    Any one else getting this error when trying to download service packs?

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