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When trying to log into FRx, I get the following pop up message: "The GL index for company __ is currently being rebuilt by....connect attempt ____ of 30." When I cancel this, I get another message: "Connection to the GL Index either timed out or was cancelled. The GL Index is probably being rebuilt by another user. FRx GL Index is currently locked by user."
Does anyone know what this means?
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I had this exact problem on a Windows 7 machine, yet had absolutely no .lck or .ldb files. I fixed it by right clicking the FRx icon and choosing to "run as administrator".
Hi Clarissa,
To correct this issue, please perform the following steps:
1. Re-create the temporary GL index files FRx uses and remove any temporary files that may have been left by an instance of FRx not closing properly. You can do this using these steps:
a. Click Start , point to All Programs , point to FRx 6.7 , and then click Report Designer .
b. When the Database Login window appears, click Cancel .
c. When the Select a Company to Work With window appears, click Cancel .
d. Click Admin , click Organization , and then click SysData .
e. Select the path in the Current location field, right-click the path, and then click Copy . If you cannot copy the path, note the exact path that appears.
f. Click Start , click Run , paste or type the path of the SysData folder, and then click OK .
g. Close all the instances of Microsoft FRx that are running on your computer and for all other users, and then delete or rename all the files in the SysData folder that have the following extensions:
• .g32
• .ldb
• .lck
h. Open FRx and login to your company.
i. Go to Company | Select Default.
j. Select the first company in the list and login.
k. Repeat steps I-J for every company created in FRx.
Regards,
Vinutha
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