5
One customer has two accounts in GP 2013. The invoice was posted to one account. The payment was posted to the other account. What is the best way to get the payment applied to the invoice? GP won't allow you to use more than one account when applying payments to invoices.
*This post is locked for comments
We have this issue a few times. Usually we void the payment on the incorrect account and reenter it on the correct one. There is no option to transfer a payment from one customer to another.
Stay up to date on forum activity by subscribing. You can also customize your in-app and email Notification settings across all subscriptions.
#1
André Arnaud de Cal...
291,280
Super User 2024 Season 2
#2
Martin Dráb
230,214
Most Valuable Professional
#3
nmaenpaa
101,156
Share
Report
All responses (
Answers (