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Posted on by SulliGirl

One customer has two accounts in GP 2013. The invoice was posted to one account. The payment was posted to the other account. What is the best way to get the payment applied to the invoice? GP won't allow you to use more than one account when applying payments to invoices.

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We have this issue a few times. Usually we void the payment on the incorrect account and reenter it on the correct one. There is no option to transfer a payment from one customer to another.

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SulliGirl 7 on at

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Thank you, Steve! We will give that a try!

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