Supply chain | Supply Chain Management, Commerce

Purchase order line with remain quantity cannot be cancelled

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order line which has been partially delivered and invoiced has a remaining quantity that could not be cancelled using the “Update remaining quantity” function (Purchase order line > Update line > Deliver remainder).

Error message: “You are attempting to enter values that will change the source document amounts for this purchase order. Because invoicing of this purchase order has started, you are not allowed to make changes to these values.”.

There are no pending invoices.

What are the required steps to cancel the remaining quantities on the purchase order line?

Installed product version : 10.0.13 (10.0.569.10005)

Installed platform version : Update37 (7.0.5746.35600)

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Ramit Paul 22,797 Most Valuable Professional on at

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Hello.

Can you confirm if you have product receipt for the remaining quantity?

If so, you may have to cancel those and try.

Deliver remainder works perfectly in my 10.0.13.

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P.k.Kaushik 1,031 on at

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Hello,

Are you using any workflow in purchase orders?

Is this PO created directly or from a purchase req?

Thanks, Kaushik

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Junaid Idrees on at

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hI Eqinox,

As Kaushik mentioned, Do you have WF configured on PO?

One way around coming to my mind just to troublesheet an issue. Run "Consistency check" on Purchase order from system administration module and try in out again.

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Junaid Idrees on at

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Hi Eqinox,

Can we get an update on the issue resolution please? Did you able to fix it.

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Community Member on at

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Hello all,

Thanks a lot for the effort to reply to my issue. Herewith the purchase order details including transactions, product receipts and invoices. The issue is about line 15.

Purchase order lines:

Line quantity: (only line 15 has remaining quantities)

Item transactions for line 15:

Product receipt journals:

Product receipt liens:

Invoice journals:

Invoice journal lines:

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Community Member on at

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Thanks! We do not have the workflow enabled. The Consistency check is running.

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Ramit Paul 22,797 Most Valuable Professional on at

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Hi,

What is happening if you are trying to cancel ?

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Junaid Idrees on at

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You have placed so many screen prints, it's hard to match qty. and numbers with respective product receipts and invoices. Please do share the result once your consistency check process is completed.

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P.k.Kaushik 1,031 on at

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Hello Equinox,

Did the consistency check help you to resolve the issue?

Thanks, Kaushik.

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SouravDam 11,730 on at

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Is this PO is an intercompany PO?

Regards,
Sourav

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