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Greetings,
I have a situation where a check was cut from the Payable Transaction Entry window and somehow got voided before the transaction posted. This also happened last week (pattern?) and I was able to change the Check amount on the Transaction window to zero which allowed a new check to be entered. My situation today is that the check amount field (and even the label) is disabled. The amount is populated, but I cannot edit. An inquiry on the vendor shows the check is voided and the AP voucher is in work status. I’ve tried all options in the GUI (void open, void historical, reconcile, etc.), and ideally would like to run checklinks. Unfortunately I cannot do this during business hours. I’ve also queried PM10000 and see that all of the check information exists for that AP voucher. When doing an inquiry on the voided check, the Payables Apply Zoom window shows nothing as I would expect. (Screen shots attached.)
Accounting cannot reuse the same check number, so allowing duplicate check numbers from the checkbook is not an option.
Has anyone encountered this issue? Any advice would be greatly appreciated. Thanks in advance.
Jim
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Update: I was able to use the following script to update the invoice record and remove the check info. Then I opened the transaction in GP and deleted. I'll run checklinks on it just to be sure.
UPDATE PM10000
SET CHEKAMNT = 0, PRINTED = 0, CHEKDATE = '1/1/1900', CHEKNMBR = ''
WHERE DEX_ROW_ID = 123456
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