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Dynamics 365 Community / Forums / Customer experience | Sales, Customer Insights,... / Javascript in RT Prefe...
Customer experience | Sales, Customer Insights,...
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Javascript in RT Preference Cetner

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Posted on by PaulineKolde 624 Super User 2024 Season 2
Hi community, 
 
i am trying to add a javascript in the html of the realtime preference center. For the /normal/ marketing real-time forms it works fine. But for the preference center it is not working. 
I added my script in the header of the form. In the developer console of the page i can see that the script is not there. There is already a different default script that i can see on the page but not in the html of the form. 
 
Does anyone know how to add a custom script to that form?
 
Thanks in advance
  • Verified answer
    PaulineKolde Profile Picture
    PaulineKolde 624 Super User 2024 Season 2 on at
    Javascript in RT Preference Cetner
    I found a solution to this problem and wrote a blog article about it: "Select all": Javascript in the real-time form - The Art of Customer Insights (paulinekolde.info)
  • Suggested answer
    Dengliang Li Profile Picture
    Dengliang Li Microsoft Employee on at
    Javascript in RT Preference Cetner
    Hi,
     
    I encountered the same situation as you in my testing.
    The script is visible in the form designer but is automatically deleted in the browser.
    No matter where it is placed it cannot be seen in the browser.
     
    Changes to the form HTML elements are valid.
     
     
    Therefore, this may be due to the product design.
     
     
    Best Regards,
    Dengliang Li
     

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